There are so many factors associated with selling your home, it can be hard for a homeowner to keep up. At Austin Property Services, we aim to provide as much support and guidance as we can.

We believe one of the most important factors in impressing buyers right now is broadband speed, and this is only going to become more crucial.

With remote working becoming a common feature in everyday life, broadband matters. This is something we have found with local customers, and there are also studies which indicate this.

Reduced internet speeds are a challenge

A study by comparethemarket.com finds 36% of homes have reported reduced internet speeds. This comes at a time when 74% of households are using the internet more. If this extrapolated across the country, close to 10 million households will have suffered in this manner.

The study indicates more than one in ten respondents’ class their internet connection as “bad”. However, 84% of respondents haven’t yet switched or even considered changing broadband supplier.

80% of people struggling with their broadband say their work is negatively affected by these issues. 23% say they have been unable to work at these times.

There are many things to consider when selling your home

Some of the most pressing concerns for users occur when:

• Multiple users are online at the same time

• When they have to use video calls

• When they stream

• When their service drops out regularly

Holly Niblett is the head of digital at comparethemarket.com, and she said: “The millions of people who rely on their broadband at home for a wide range of reasons – work, paying bills and keeping in contact with friends and family – know first-hand how frustrating and inconvenient a poor internet connection can be. We know from our own research that the COVID-19 lockdown has seen almost three-quarters (74%) of households increase their internet usage, yet many are stuck on inadequate and expensive packages that don’t meet their requirements.”

While there is frustration at broadband problems, only 16% of internet using households in the UK have switched or are considering switching.

Of the people who have switched, the following responses have been found:

• 48% switched for a faster and more reliable service

• 44% of these movers have chosen to pay the same or less for a better service

• 38% of people switching did so to ensure their broadband and TV package come from the same provider

Holly Niblett added: “In shopping around for a better deal, customers have access to a range of fast and affordable broadband packages that can cost less than their existing deal. When comparing broadband packages, customers should be mindful that many providers bundle broadband with TV packages, which can work out cheaper than purchasing the two separately.”

We know many people have questions and queries right now, and we are here to help as best we can. Please get in touch with Austin Property Services if there is anything, we can assist you with. You can call us on 01305 858470 or you can email us at This email address is being protected from spambots. You need JavaScript enabled to view it..